If you're here, you know that we built our reputation on using machine learning to predict flight...
Waivers for snowstorms, hurricanes, security incidents, and more are getting more frequent. If you're relying on manual processes that rely on people checking airline websites, maybe it's time for a change? Lumo continuously monitors waivers from several airlines, matches them to flights, and sends out alerts via email, SMS, or API webhooks so your agents can focus on what they do best – taking care of travelers.
Continuous monitoring
Lumo continuously monitors waivers from several airlines – currently American Airlines, Delta, United, jetBlue, Southwest, Alaska Airlines, Air Canada, Air France, KLM, British Airways, Virgin Atlantic, and the Lufthansa Group – which often account for 80%+ of tickets for most North American or European carriers. We then package the data into a structured format including waiver codes, applicable dates, and more. Our Gen-AI-powered parsing also includes a summary of instructions for agents
Flight Matching
Delivering the best flight delay information – from real-time data from our partners, proprietary predictions based on air traffic control data, weather alerts, and more – is in our DNA. Our algorithms match your flights to waivers, and can notify your agents and your travelers, letting them react to potential disruptions quickly and efficiently.
Powerful API
As an API-first company, our waivers and data are easily integrated into your operations through our new API stack. Check out the API docs at https://app.swaggerhub.com/apis-docs/thinklumo/flapi/1.0.0#/
If you'd like to learn more and see how to streamline your waiver operations, get in touch by filling out the form below.
