Lumo launches Navigator to help proactively manage flight disruptions

SAN DIEGO – August 12, 2018 – Flight disruption forecasts and analytics provider Lumo announced today the official launch of its Navigator interactive web application to serve the managed travel industry.

Lumo Navigator is a new solution that gives travel managers real-time information on flight delay risks, allowing them to leverage the power of Lumo’s predictive analytics.

The introduction of Navigator will allow travel managers easy access to data to increase traveler productivity, minimize traveler friction, and keep potential delays to a minimum.

Some key features of Navigator include:

  • An easy to understand homepage that contains a brief overview of all flights, potential flight risks, and missed connections for an entire organization.
  • An Itinerary landing page with each individual in an organization’s flights, connections, and delay risk.
  • Push notification capabilities to assist travel managers in staying up-to-date on their travelers’ flights, down to the individual level.
  • Rating scale for each flight, before and after booking, that predicts the risk of a flight delay. Clearly demonstrating that some flights are higher risk than others allows organizations to be more efficient with their time, money, and resources.

Loren Werner, Lumo COO and Head of Product, said, “We found early adopters of Lumo’s predictive flight analysis service required a data visualization tool to easily identify those travelers at risk for flight disruptions. From that initial idea, we developed Navigator to meet not only that need, but expand the scope of the tool to allow travel managers to proactively manage flight delays for meetings and events, group travel, or other subsets of travelers.”

“Predictive analytics brought to bear on proactive handling of flight disruptions, as being pursued by Lumo, promises to bring significant value to managing large groups and meeting events,” said Steve Clagg, Travel Technology Manager for Microsoft.

Navigator is currently in testing and will be available to all Lumo clients for an upgraded service fee starting in Fall 2018.

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